Services: Act.

With the team’s input, we develop an actionable plan to deliver the strategies and solutions outlined when we assess the problem and identify the solutions. During this step, we orchestrate the team to execute the plan.

During this part of the project, we assume roles in your organization so we can best help you. This can range from helping you manage your program, product management and design, training your team to do the work, overseeing tool implementation, or tracking results and issuing reports.  

What we find most enjoyable is working with your team to transform the results gained during this step into customer insights that inspire new projects and products. It starts the process again with a new focus, but that's how you improve.

Outline tactics in a roadmap and define plans

Activities:

• List steps and processes to achieve the vision and support the strategies defined
• Participate in workshops to identify priorities 
• Discuss implementation plans and approaches
• Determine if tools or processes will help with execution and tracking
• With the team, identify success metrics and define measurement reports to help track results of the work completed 

Output:

• Roadmap 
• Tactical plans with deliverables and dates 
• Success reports
• Additional deliverables may be included, depending on project scope